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Sample order
related Questions: |
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Q. 1
Can I view the actual card(s) before deciding for my final order ? How To order for Samples?
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A. 1
Yes, our site facilitates buying samples before
actually deciding for bulk order. It takes 4-5 days to reach
worldwide. For details please refer to 'How To Order'
page.
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Q. 2
How much is the sample cost ?
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A. 2 We provide the samples
free of cost. We only charge the shipping US $ 22.00 OR INR
1100.00 for up to 5 samples And US $ 8.00 OR INR 400.00 for
every sample thereafter.
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Q. 3 How much time it takes for
delivery? |
A. 3 We ship by
FedEx
or TNT. It takes 4-5 days
to deliver worldwide right at your doorsteps.
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Q. 4 If sample cost is 100%
adjustable in later bulk order ? |
A. 4 Yes, The shipping
cost of upto 5 samples US $ 22.00 OR INR 1100.00 is 100%
adjustable, If you place a bulk order (minimum order of $ 150
excluding shipping) with us.
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Q. 5 What all I get in a sample
card? Do we get our text printed on sample(s) ? |
A. 5 Sample packet contains
wedding invitation, matching envelope and inner leaf or
inserts (As shown in the complete view of the card on
website). Samples are sent blank. If you want we can send you
the free printed sample to check the printing quality. We also
can send you free samples of RSVP Card, Thank You Card, Place
Card, Program Card etc. Please mention in the remarks.
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Q. 6 How many cards I can choose
as sample ? |
A. 6 If you have
decided for your card, you can order for just 1 sample.
However, if you like more than one card and want to decide for
the best among these only after viewing, you can order as many
as sample cards you want.
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Bulk order related Questions: |
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Q. 1 Can I order Blank cards
(without printing) ? |
A. 1 Yes, you can purchase the cards without printing. You
can place the order for the blank cards directly from the
website, by not choosing the option for printing. (By not
putting a checkmark in the checkbox–printing required), or you
can mail us your request at
info@weddingcardshoppe.com
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Q. 2 Can I choose the card for
any other event other than wedding? Do you provide wordings
for that as well ? |
A. 2 Yes, you can choose any
card for any function. In this case, you can just send the
text to us with the suitable font and we will design it as we
do not have wordings for them available with us. You can send
us the text as a text file to
info@weddingcardshoppe.com
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Q. 3 Do I have to pay any other
additional taxes/levies/duties ? |
A. 3 Yes, VAT, Custom duties,
local charges and any sort of charges by bank are payable by
you (if applicable). As different countries have different
charges for VAT / custom duty / other taxes, we cannot
calculate or charge you for local duties or taxes on shipments
outside India.
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Q. 4 Is payment on the site
secure? |
A. 4 When checking out,
you are transferred to a secured payment site to submit your
credit card information. The credit card info is submitted on
128 bit SSL, which is highest level of security on the
Internet.
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Delivery
related Questions: |
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Q. 1 Can I track the delivery
status online? |
A. 1 We provide you the tracking
details after dispatching your parcel so you can online track
the status of your parcel at their respective websites i.e.
www.Fedex.com or
www.TNT.com .
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Q. 2 So, how much time it must
take for the complete procedure ? |
A.
2 You can select the card(s) that
suits your interest to receive as sample and make an order for
them. Once your order for sample is received we will ship them
within one working day. Simultaneous to ordering sample you
can send us wordings in the word format. We will start
designing the proofs immediately and will follow the complete
procedure for proof as described here. So by the time you
receive samples to make a decision, Proofs are also finalized.
Once you see the sample, finalize the proofs and your payment
is thru, we take the job for printing. We will ship the cards
immediately after they are ready and will intimate you about
the delivery details.
4-5 days : For samples to reach and in the mean time proofs
are finalized
2-3 days : For printing (General printing time)
4-5 days : For final cards to reach to you
Normally it must take 10 - 15 days for the complete procedure.
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Q. 3 Do you do India delivery? |
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A. 3
Yes we do deliver
within India. It takes anywhere between 1-3 days to deliver
within India. |
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Q. 4 Is part delivery possible
i.e. some cards to India and rest to one or more countries? |
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A. 4 Yes, should wish
to send some cards to India and rest to one or more countries
than that is possible. In this case please send your order
over email. Shipping to each country will be charged
separately. Infact you will save lot of shipping cost as
compared to other countries, if you are shipping to India. |
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Q. 5 How do we track an order? |
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A. 5 Once the shipment
goes out, we send you an email with the tracking details i.e.
airway bill number and website to track the shipments. You can
go the website and keep a track on your shipment. |
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Printing related
Questions: |
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Q. 1 Do you provide printing
services? What are the printing charges ? |
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A. 1 Yes, we provide
complete printing services. Our printing charges are US $
30.00 charged for Min. 100 cards and then in multiples of 50.
It includes cost of printing custom invitation text on
innerleaf or upto two insert(s) and bride - groom name, date
of wedding, return address etc. on envelope (excluding guest
name printing). |
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Q. 2 What is the procedure for
proof ? |
A. 2
Proof Procedure:-
You can send us the wordings in word or text format as an
attachment with e-mail to
info@weddingcardshoppe.com . We will send the first
version of proofs with 24 hours in JPEG image file format. You
can view the proof and suggest us the corrections/ updations/
alterations (if any). In case if there are corrections we will
again send you the corrected JPEG for proof. The process will
be repeated till it is final. Only after your clear Green
Signal the job goes for printing. Cards are screen printed in
high quality with a full proof procedure for quality check.
You can refer to Wedding Wordings for wedding invitation text,
Wedding Symbols for wedding symbols and Fonts for Wedding
Invitations for Font choices.
In case you want the design in a particular font you can
always tell us the name of font (or send us the font file as
an attachment with e-mail), we will design accordingly. |
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Q. 3 What are the font choices
I have for my wedding card ? |
A. 3
In wedding
invitations, normally script fonts are used. We can prepare
matter in different fonts and styles and based on your choice
and feedback we will design the matter till your satisfaction.
We can print cards in all languages e.g. English, Hindi,
Gujarati, Punjabi, Tamil, Arabic, Spanish, French, Dutch etc.
Click here for Font choices
http://www.weddingcardshoppe.com/Wedding-Invitation-fonts.htm
In case you want the design in
a particular font, which is not listed on this page you can
always tell us the name of font (or send us the font file as
an attachment with e-mail). |
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Q. 4 Can you suggest me
Wordings for wedding invitation, RSVP card, Thank you card
etc. ? |
A. 4
You can select
appropriate text for your card and related symbols from the
links specified below:
The wordings choice is available at:
http://www.weddingcardshoppe.com/Wedding-Invitation.htm
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Q. 5 Do you provide printing
for the guest names / guest list as well ? |
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A. 5 Yes we do provide
the printing for the guest names on the cards. The printing
charges for the guest names will be additional (charged
according to per guest name and his address). You can send us
the guest names/list on our e-mail address
info@weddingcardshoppe.com
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Q. 6 Can you print the card in
two languages, for instance English and Tamil ? |
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A. 6
Yes we can print in
any language. All you have to do is to provide us the text
matter typed in word document and attach the font used to type
the material. We can print in any language. In addition to
this, we can print one card in two different languages. You
can send us the text to us at
info@weddingcardshoppe.com
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Q. 7 Can u print some cards for
bride side and some for groom’s side ? |
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A. 7 Yes this is fine.
If both have chosen a different card or have same card but
different text, separate masters and proofing has to be done.
So printing is charged for minimum 100 and than in multiples
of 50 for each side. |
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Q. 8 Can I put die-cast symbol
of my choice ? |
A. 8 Yes you can put
die-cast symbols on the card. It is counted as One Printing
Area
You can see available die-cast symbols at below link:
http://www.weddingcardshoppe.com/Die-Casted-Symbols.htm
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Q. 9 Can I print Initials or
logo or symbols of my choice ? |
A. 9 Yes you can print
Initials or logo on the card. Should you wish to send your own
logo, it is preferred you send Black and white 300 DPI (or
high resolution) pdf or jpeg file.
The Symbol choices are available at:
http://www.weddingcardshoppe.com/Wedding-Symbols.htm
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Q. 10 Can I choose and print
text in the card for any other event other than wedding ? |
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A. 10 Yes, you can use
the invitations, for any occasion. We infact promote, using
invitations for different occasion other than wedding.
Wordings can correspond to the event. |
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Add On Items
related Questions: |
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Q. 1
Do you provide add-on cards
e.g. RSVP, Thank You cards? |
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A. 1 Yes, we provide
full range of Save The Date Card, RSVP Card, Thank You,
Mehandi, Garba, Cocktail, Table/ Place Cards, etc.
add-on cards. Please e-mail us at
info@weddingcardshoppe.com to enquire about pricing
of these cards. If you want we can send you the free samples
of RSVP Card, Thank You Card, Place Card, Program Card etc.
Please mention in the special remarks. |
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Q. 2 Can I add extra pages /
inserts in the card ? |
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A. 2 You can add extra
inserts to your card if the text for wedding is more. The
charges for extra inserts and their printing will be extra.
You can e-mail about the requirement for extra inserts in the
special remarks section while making order or simply e-mail us
at
info@weddingcardshoppe.com
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Q. 3 Will Add on cards match
the main card? |
A. 3
Yes, we try and match
the add ons to the main invitation both in terms of paper and
design. This is the basic strength of our site as the designs
are our own and papers are always in ready stock. We are happy
to make various things as needed in matching to the main
invitation you choose to order.
In digital proofs we show exactly what paper and color is used
to make add on items. Should you have any doubts or
clarifications, please check immediately with the proofing
department. |
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Q. 4 Can I buy extra envelopes?
Do you provide plastic envelopes/sleeves to protect the cards
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A. 4 Yes, you can
purchase extra envelopes, for your cards. We do provide
plastic covers / sleeves for the envelopes, to keep the
envelopes safe. There will be extra charges for the plastic
covers as they do not come along with the original card. |
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